Even if your product is excellent if your customer service is poor—unhelpful, unreliable, or simply difficult to reach—people will find out about it, and you’ll lose business as a result. That is a significant factor in why putting money into customer...
After being unsatisfied and complaining, many customers would still conduct business with you. The service recovery paradox states that a complaint is actually an opportunity that can lead to the client having a more favorable opinion of your company...
Banking is a “scale game,” according to JG Summit President and CEO Lance Gokongwei, and combining it with Ayala’s BPI can help Robinsons Bank succeed. Although the planned merger of Robinsons Bank Corporation (RBC) with Bank of the Philippine...
It’s crucial to familiarize yourself with various investment products if you’re considering a career as a financial analyst. Financial analysts’ primary duties, according to the Bureau of Labor Statistics, include advising people on...
The Bank of England announced that King Charles III and Queen Elizabeth II’s images will be in circulation concurrently in the United Kingdom. King Charles III-emblazoned currency is not anticipated to go into circulation until mid-2024, according to a statement...